Frequently Asked Questions

Frequently Asked Questions

Where is my order shipping from?

Extra Kitsch is located in South Jordan, Utah, United States. All items are located and shipped from this location, no drop-shipping! Check out our Contact page for more info.

 

How fast will you ship my order?

We offer super fast one-day handling time and we ship Monday - Friday! 

 

How long does shipping take?

We offer FREE Economy shipping within the United States! Estimated delivery is between 5-8 business days. 

Need it faster? We also offer Standard delivery for $5 that is estimated between 3-4 business days or Express delivery for $15 that is estimated between 1-2 business days! Choose the option that best fits your needs on the checkout screen.

 

Do you ship outside of the United States?

Yes! All items can be shipped internationally, but not from this storefront. If you require delivery outside of the US, please visit our Etsy or eBay shops for an easy checkout experience. Check the "Find Us Online!" link at the top of our page.

 

Can I return my order?

Yes! Click here for our Return Policy

 

I haven't received my order, what should I do?

First, check status of your order with your tracking number at www.usps.com

If that doesn't help, then please feel free to contact us by email at support@extrakitsch.com or use the "Message Us" feature from any page and we will be happy to contact you back with help!

 

If you don't see your question here, please comment and we will answer you soon! Or you can private message us if you need personalized help by using the "Message Us" feature at the lower right. 

 

 

 

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